Shipping

We have several different warehouses for different product lines, situated across the world. Therefore all your items are packed separately and will not arrive to you as a bulk order. Therefore you may receive some of your items before the others. 

This allows us to save on warehousing and transportation costs, which we pass on to you, our customer and that is why we are able to provide quality products at such great prices to our customers. Our standard shipping cost is £3.95, however we do offer free shipping when customers spend over £50. Shipping times may vary depending on your location, however our standard shipping time is 5-10 days. Due to the current pandemic, some items may be slightly delayed.

If you have any questions or concerns regarding the shipment of your product please contact us on info@ottilies.com. 

Please note, all international packages may be subject to duties, VAT and taxes. The limits for duty-free packages are established by your local customs authorities.